Thursday, 19 March 2020
GENERAL BUSINESS CONTINUITY ARRANGEMENTS
Derrick Wade Waters and DWW Design wish to reassure all of our clients, partners and customers that we are fully prepared to continue delivering instructions and projects to our usual high standards, through these unprecedented times.
We have a series of measures in place to ensure minimum disruption to our services.
Mark Joslin, Managing Director, is in charge of managing our employees along with our Business Continuity Team, Vikki Lydon and Clare Nash.
We are regularly checking the latest Government and Public Health England guidance so that we can communicate any changes in Government measures to our employees.
MAINTAINING DELIVERY OF OUR SURVEYING AND DESIGN SERVICES
Our office currently remains open for essential business support, albeit with a skeleton staff.
Whilst working remotely, all employees have remote and secure access to our internal computer network enabling them to continue with all surveying and design services.
We have instructed our staff to only attend essential meetings. All other meetings will be undertaken remotely. All staff have access to SharePoint, Skype and Microsoft Teams. We will still undertake property inspections for as long as possible but will check that there is nobody on site self-isolating or displaying symptoms. If there are such people on site, we will cancel or postpone our visit. This policy will of course be kept under constant review and amended in line with Government advice.
All employees are fully accessible via their mobile phone or their email address. All our landlines are readily divertible to each employee and head of department.
Any member of staff who has symptoms of Coronavirus infection, however mild, will follow the stay-at-home guidance and self-isolate for 14 days in accordance with Government policy.
In the event of any member of staff being diagnosed with Coronavirus, the Managing Director will immediately evoke the Business Continuity Plan. The Business Continuity Team will contact clients and any connected parties that may have come into contact with the member of staff as a result of our business activities within the last 14 days.
In the event of a client or a connected party’s member of staff being diagnosed with Coronavirus, they should inform us immediately if they have been in contact with a member of our staff within the last 14 days.